Security screens and counters
Pay windows PW1 to PW4
A pay window is the glazed unit that sits on a counter and lets your staff serve the public without anything crossing the desk. Four standard builds cover most counters, and each one is made to the opening you actually have.
- Glazing
- 11.5mm to BS EN 356 P4A
- Builds
- PW1 to PW4
- Made
- To your opening, in Edenbridge
Tech sheets
All 4 tech sheets
Read them here, or take the PDF. Each one carries the drawing, the dimensions and the options.
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PW1 pay window
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PW2 with cash packet tray
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PW3 with audio tray
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PW4 with shallow document tray and audio
Specification
What you are getting
- Physical attack resistant, glazed to 11.5mm BS EN 356 P4A
- Natural speech through the mullions, or electronic speech enhancement with an integral hearing induction loop
- Marmoleum worktop, graphite bonded to MDF with solid ash lippings; stainless steel tray
- Welded mild steel frame, polyester powder coated goosewing grey to BS 00 A 05, pre-drilled for fixing
- Not suitable for external applications: the flush-fit pay window covers that
Options
- Electronic speech enhancement with hearing induction loop
- Joined with doors, hatches and trays into a longer protected line
- Supply only, or supplied and installed
The builds
Which one suits the counter
Each build has its own tech sheet, with the drawing and the dimensions on it.
- PW1
Pay window
Natural speech through mullions
- PW2
With cash packet tray
Documents, cash and small packages, 110mm deep · Natural speech through mullions · W 610mm × H 1220mm
- PW3
With audio tray
Documents and cash, 75mm deep · Electronic speech enhancement and hearing loop · W 610mm × H 1120mm · 13amp socket required
- PW4
With shallow document tray and audio
Documents, 25mm deep · Electronic speech enhancement and hearing loop · W 610mm × H 960mm · 13amp socket required
Applications
Where it gets used
- Cash offices
- Ticket offices
- Enquiry windows
- Reception windows
- Dispensary windows
- Surgeries
What is the difference between PW1, PW2, PW3 and PW4?
PW1 has natural speech through the mullions and no tray. PW2 adds a cash packet tray, 110mm deep. PW3 has a 75mm audio tray with electronic speech enhancement and a hearing loop. PW4 pairs a 25mm shallow document tray with the audio system. PW3 and PW4 need a 13amp socket.
What does BS EN 356 P4A mean?
It is a rating for manual attack. The glass is struck three times by a 4.11kg steel ball dropped from 9 metres, and the ball must not pass through. It holds against someone hitting the glass or throwing things at it. It is not a bullet-resistant rating.
Can a pay window be fitted in an external wall?
Not this range: the PW builds are for internal counters. For serving through an external wall, for example at a forecourt or a 24-hour pharmacy, use the flush-fit external pay window.
Are pay windows made to size?
Yes. The apertures on the tech sheets are our standard, and each window is made in our Edenbridge workshop to the opening you have. We supply only, or supply and install.
Why MerFen
One firm makes it, fits it and keeps it working
Most installers fit what a manufacturer sells them. We make the physical side ourselves, so the specification starts with the site.
Request a free quote- In-house
Made in our own workshop
Screens, counters, doors, gates and hatches are fabricated in Edenbridge, to the sizes the building actually has.
- One team
Nobody passes the job on
The same people survey the site, draw the specification, make the steel, fit it and come back to service it.
- Approved
Accredited and partnered
SafeContractor accredited, with Hikvision VASP, Axis, Hanwha Vision and Paxton partner status behind the electronic side.
- After handover
Covered once it is in
Twelve months on our installation, three years on Hikvision hardware, and annual service contracts for the systems we install.