Counter audio
Speech transfer systems MF009 and MF010
A screen that blocks sound makes every exchange harder. These systems put the conversation back, and the MF010 is built for counters where the height has to meet the Equality Act.
- Range
- MF009 and MF010
- For
- Medium noise environments
- MF010
- Raised bridge bar
Tech sheets
The tech sheet
Read them here, or take the PDF. Each one carries the drawing, the dimensions and the options.
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Speech transfer MF009 and MF010
Specification
What you are getting
- Designed for counters where a standard speech system struggles with the acoustics
- Headset facility so a transaction can be conducted clearly and without delay
- Twin speaker and microphone options on either side, including a wireless option on the clerk side
- The MF010 has a higher bridge bar between the speakers, to clear pass-through apertures and work at Equality Act (2010) counter heights
- VESA mounting options available for staff gooseneck mounts
Applications
Where it gets used
- Ticket offices
- Station counters
- Reception desks
- Dispensary and surgery counters
When does a counter need a speech transfer system?
When a security screen or a noisy room makes it hard for staff and customers to hear each other. The MF009 and MF010 are designed for medium noise environments where a standard speech system struggles.
What is the difference between the MF009 and MF010?
The MF010 has a higher bridge bar between the speakers. It clears pass-through apertures and works at Equality Act (2010) counter heights.
Can staff use a headset?
Yes. Both have a headset facility, and the clerk side can have a wireless option. VESA mounting is available for gooseneck mounts.
Is this the same as a Melaphone?
No. The MF009 and MF010 use speakers and microphones on each side of the counter. A Melaphone is a counter intercom that carries speech through a transparent diaphragm, with no opening in the screen, which suits pharmacies and surgeries. We supply both, and Melaphones are covered on our counter audio page.
Why MerFen
One firm makes it, fits it and keeps it working
Most installers fit what a manufacturer sells them. We make the physical side ourselves, so the specification starts with the site.
Request a free quote- In-house
Made in our own workshop
Screens, counters, doors, gates and hatches are fabricated in Edenbridge, to the sizes the building actually has.
- One team
Nobody passes the job on
The same people survey the site, draw the specification, make the steel, fit it and come back to service it.
- Approved
Accredited and partnered
SafeContractor accredited, with Hikvision VASP, Axis, Hanwha Vision and Paxton partner status behind the electronic side.
- After handover
Covered once it is in
Twelve months on our installation, three years on Hikvision hardware, and annual service contracts for the systems we install.